Microsoft Mobility Solutions

Overview

Companies are discovering the productivity value in helping information workers communicate and collaborate with team members while away from their offices. With mobile technologies, you can extend existing and customised applications for use on the go. Give your employees in the field the tools they need to access up-to-date business information and more quickly respond to your customers.

Microsoft software and applications running on state-of-the-art hardware, such as Smartphones and Tablet PCs, can help your organization respond to evolving business needs and resolve both internal and customer problems in a more timely manner.

Enhanced Productivity

Microsoft delivers familiar, easy-to-use productivity tools and applications that increase employee efficiency away from the office by helping users reach deeper into available information. Innovative hardware and familiar applications improve mobile productivity, resulting in time savings and better decision-making.

Quicker Response to Customers, Partners, and Colleagues

Microsoft-supported mobile solutions provide fast access to contacts helping employees better communicate with customers and collaborate with co-workers.

Greater Adaptability

Microsoft provides a wide choice of third-party software and a development environment that fits you and your organisation, helping you adopt both off-the-shelf and custom solutions tailored to your teams unique strategic business needs.

 

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Microsoft-supported mobile solutions help deepen customer relationships

With the right mobility solution for your company, information workers and technicians will be able to communicate, collaborate, and work on the go. This helps your company:

1. Acquire new customers.

Sales teams can follow up on new customer leads away from the office. And when they plan that important sales pitch meeting, they can take advantage of improved customer interactions and better on-site presentations.

2. Serve and support current customers.

A speedier near real-time response means happier customers and more successful companies.

Access to accurate, up-to-date sales data means on-site issues can be successfully resolved quickly. And productivity increases because team members can enter customer information onsite from a variety of devices.

3. Share insightful information.

With Microsoft-supported mobile solutions, your information workers can both access and share the most current data about customers and suppliers with their colleagues and your company's partners.

While finding the right mobile solution can be a challenge, Microsoft provides a simple route to deploying, managing, and supporting successful, large-scale mobile solutions. Now, you can pass cost and efficiency improvements on to your customers in the form of better service and more competitive prices.

Comprehensive Mobility Toolkit

Microsoft mobility solutions feature the following technologies that can be packaged in various configurations to meet your business objectives for mobility:

• - Windows Mobile® 6 supports a wide range of innovative handheld devices, with mobile versions of Microsoft software and off-the-shelf and custom solutions tailored to your strategic business needs. Based on the familiar Microsoft Windows® experience, Windows Mobile devices contain mobile versions of consistent, easy-to-use, everyday tools such as Microsoft Office Outlook®, Office Word, Office Excel®, Office PowerPoint® and Office OneNote®, enabling your workforce to easily access, share, store, view, and edit documents while away from the office.
• Windows Vista, running on mobile PCs, increases productivity. Enable your workers to get better performance, reduce costs, and improve efficiency by connecting to your business networks to obtain and share information while on the go.
• Microsoft Exchange Server 2007 provides your people with remote access to their e-mail, voice mail, calendars, and contacts from a variety of clients and devices. You can also quickly create hosted user accounts and mailboxes, which makes it easier to add new customers.
• Microsoft Office Enterprise 2007 with Office Groove 2007 provides the next generation of the familiar productivity suite, extending rich communication, collaboration, and coordination capabilities to mobile employees. This helps mobile professionals to create, edit, and view a Word, Excel, or PowerPoint document on the go, and then share and collaborate on the document from almost anywhere.
• Microsoft Dynamics CRM Mobile 3.0 helps sales professionals provide a better customer experience with access to critical customer information and tools that enhance their ability to manage their time effectively and make more sales. Your people can synchronize their data with the Microsoft CRM server while they're at work, or wherever wireless access is available.
• Microsoft Office Communicator Mobile supported by Office Communications Server 2007 offers anywhere access and consistent, familiar instant messaging (IM), rich presence, and voice over IP (VoIP) capabilities to Windows Mobile powered devices. Near real-time text discussions harness information workers' ability to break through typical organizational barriers to increase productivity and help your people acquire new customers. For example, a salesperson can be on the phone with a potential client and use IM at the same time to gather necessary information from others in the organization to help close a sale.